Customer Portal

Customers can cancel and refund subscriptions by themselves.

What is a Customer Portal?

After every successful payment, your customers will receive an receipt email with a link to their Customer Portal. This portal allows them to manage their subscriptions, payment methods, and personal information.

Receipt Example

What can customers do in the Customer Portal?

1. Cancel a subscription

Upon entering the Customer Portal, customers can

• Cancel their subscriptions by selecting an active subscription, this will immediately cancel their subscription and they will no longer be charged for it.

• Generate invoice

• Contact merchant

• Update Payment Details

2. Request Invoice or Support

Customers using the customer portal, can copy all details of a specific payment, including order_ID and request support from the merchant.