> For the complete documentation index, see [llms.txt](https://bagelpay.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bagelpay.gitbook.io/docs/documentation/developers-and-api-usage/customers/customer-portal.md).

# Customer Portal

## What is a Customer Portal? <a href="#what-is-a-customer-portal-3f" id="what-is-a-customer-portal-3f"></a>

After every successful payment, your customers will receive an `receipt email` with a link to their `Customer Portal`. This portal allows them to manage their subscriptions, payment methods, and personal information.&#x20;

<details>

<summary>Receipt Example</summary>

<figure><img src="/files/w8UTtlGKD58oKMINqtmJ" alt=""><figcaption></figcaption></figure>

</details>

## What can customers do in the Customer Portal? <a href="#what-can-customers-do-in-the-customer-portal-3f" id="what-can-customers-do-in-the-customer-portal-3f"></a>

### 1. Cancel a subscription <a href="#id-1-cancel-a-subscription" id="id-1-cancel-a-subscription"></a>

Upon entering the Customer Portal, customers can&#x20;

* Cancel their subscriptions by selecting an active subscription, this will immediately cancel their subscription and they will no longer be charged for it.
* Generate invoice
* Contact merchant
* Update Payment Details

<figure><img src="/files/g6BYoVSAZyrGjsGvi3lg" alt=""><figcaption></figcaption></figure>

### 2. Request Invoice or Support <a href="#id-2-request-invoice-or-support" id="id-2-request-invoice-or-support"></a>

Customers using the customer portal, can copy all details of a specific payment, including order\_ID and request support from the merchant.

<figure><img src="/files/OOYHxUcKem1RE5SdkRar" alt=""><figcaption></figcaption></figure>