Customer Portal
Customers can cancel and refund subscriptions by themselves.
What is a Customer Portal?
After every successful payment, your customers will receive an receipt email with a link to their Customer Portal. This portal allows them to manage their subscriptions, payment methods, and personal information.
What can customers do in the Customer Portal?
1. Cancel a subscription
Upon entering the Customer Portal, customers can
Cancel their subscriptions by selecting an active subscription, this will immediately cancel their subscription and they will no longer be charged for it.
Generate invoice
Contact merchant
Update Payment Details
2. Request Invoice or Support
Customers using the customer portal, can copy all details of a specific payment, including order_ID and request support from the merchant.
Last updated